WARRANTY STATEMENT

WARRANTY PERIOD:

· 2 YEARS from date of purchase on QuikSup / QuikDeck / QuikMat

· 2 YEARS from date of purchase on accessories included with QuikSup / QuikDeck / QuikMat package.

· 1 YEAR from date of purchase on 12v & 240v pumps & Phone pouch.

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QuikSup/ QuikDeck/ QuikMat Accessories and pumps ARE NOT COVERED BY WARRANTY IF:

· Commercial use

· Boards purchased from unauthorised dealers

· Any customer-initiated modifications to the surface of the board

ALL PRODUCTS  WARRANTY DOES NOT COVER MISUSE OR COSMETIC DEFECTS, INCLUDING:

· Items that were lost or stolen

· Damage caused by impact from rocks, vessels, docks, shore-pound etc.

· Damage caused by normal wear and tear

· Indents/texture on the PVC that is a result of the drop stitching construction

· Damage caused by transporting an inflatable board on the top of a car

· Damage to fin or fin box caused by impact to the fin.

· Damage caused by overexposure/storage in direct sunlight.

· Damage caused by mishandling: airline travel, improper loading/unloading into trucks, rolling or dragging on concrete etc.

· Damage to the valve caused by loosening the valve to deflate.

ACCESSORIES  WARRANTY DOES NOT COVER MISUSE OR COSMETIC DEFECTS, INCLUDING:

· Items that were lost or stolen

· Damage caused by impact to rocks, docks, shore-pound etc.

· Damage caused by normal wear and tear

· Indents/texture on the PVC that is a result of the drop stitching construction

· Damage caused by transporting an inflatable board on the top of a car

· Damage to fin or fin box caused by impact to the fin.

· Damage caused by overexposure/storage in direct sunlight.

· Damage caused by mishandling: airline travel, improper loading/unloading into trucks, rolling or dragging on concrete etc.

· Damage to the valve caused by loosening the valve to deflate.

WARRANTY PROCESS:

·          If you believe you are within the guidelines of a warranty claim, please use the contact form below and one of our service technicians will be in contact with you as soon as possible. Please note we may request videos and pictures of the defect.

·          Design and specification may change without notice, goods subject to stock availability.